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Date Article - How New Tech and Trends Are Changing the Face of Vending Machines

We might not recognize vending machines in a few years. They may still be big and boxy, but technology and regulations will soon change what we buy from them -- and how we do it.

Date Article - Kiosks among technologies to 'dramatically alter' businesss-to-consumer landscape

Technology such as kiosks, human voice assistance, predictive analytics and other disruptive technologies "will dramatically alter the relationship between business and consumers in the coming years," according to a new report issued by Kent State University's School of Journalism and Mass Communications in collaboration with CBD Marketing.

The team interviewed industry experts and a panel of senior marketers for the report, which is titled "Business on Demand," CBD said.

Date Article - Reinventing the vending machine

The last few years have seen a variety of creative brands entering the vending machine market, selling products such as freshly-baked cupcakes, gourmet coffee, organic food, pizzas, burritos and bananas. Kiosk Marketplace spoke to three of these companies about how they are reinventing the vending machine.

Sprinkles Cupcakes

Los Angeles-based Sprinkles Cupcakes, Cookies and Ice Cream has installed 24-hour cupcake vending machines known as Cupcake ATMs in Beverly Hills, New York, Las Vegas, Dallas, Chicago and Atlanta.

Date Article - Welcome to the mall of 2039: It's nothing like today

Forget the fluorescent-lit indoor mall that's been synonymous with shopping for years. The future of retail will look starkly different 25 years out.

Full-body scanners that take your measurements, and recommend the clothes that best fit your body. Seamless checkouts that can be done from inside the dressing room or on your mobile phone, eliminating the need to wait in line.

Innovations like these are already threatening to become mainstream. And, as consumers shift a larger chunk of their spending toward the Web where they're offered a seemingly endless pipeline of products experts say bricks-and-mortar locations need to undergo a complete makeover to stay relevant in future decades.

Date Article - Vending machine industry lures back customers with healthier offerings

In the five years to 2018, the Canadian vending machine industry’s revenue is expected to grow at an annualized rate of 1.9 per cent to about $715.8-million, driven by products such as coffee, tea, juice and healthy snacks, market researcher IBISWorld’s study from late 2013 shows.

“People expect more from the vending machines today,” said Mike Masse, president of food services at Compass Group Canada, which operates 5,000 automated merchandisers in Ontario, and is one of the largest players in Canada.

“You’re not going to have the standard wedge sandwich, lack of salads, a lack of yogurts and variety. I would say consumers today are looking for vending to have as good variety or choice as a caf or a food mall,” Mr. Masse said.

Date Article - Vending Industry Expert Predicts 35,000 Micromarket Locations Within Decade

The number of micromarket locations in the United States rose 170% between 2011 and 2012, according to a study conducted by veteran vending market researcher Brad Bachtelle of Bachtelle & Associates (Tustin, CA). "What have we done? We've created a new channel," Bachtelle said. "It's driving more sales, pleasing customers and exciting our industry." To gauge the success of the micromarket concept, Bachtelle & Associates worked with all the suppliers of self-checkout kiosks. They found that, in December 2012, there were 2,642 active micromarket locations with 2,724 active kiosks -- higher-volume micromarkets can have more than one checkout terminal. These installations represented sales volume of $90.74 million.